FAQs

• MoodRx is a secure and HIPAA compliant practice management platform for Psychologists, Psychiatrists, Professional Counselors, Mental Health Counselors, Marriage and Family Therapists, Clinical Social Workers, Registered Nurses, PAs, Pre-Licensed Clinicians, Interns, Practicum Students, Mental Health Group Practices, Practice Admins, PCPs, and other licensed clinicians
• Measurement Based Care – baseline and outcomes-focused care for patients
• Appointment Centric Workflow – entire workflow and patient record on a single screen centered around patient appointments
• Patient Billing - Use Stripe to collect payments directly from patients with auto-generated invoices
• AI Generated Content – optional diagnostic and notes summary using OpenAI API, saving several hours of administrative overhead for each provider
• Transaction Based Pricing – commoditize mental health care to make it ubiquitous - pay as you go model, no monthly subscriptions
• Ability to participate in the MoodRx Therapy Network to receive patient referrals for qualified providers
• Use MoodRx anywhere using any browser on phones, tablets, and PCs
• No downloads required to use MoodRx
• All state licenses must be current and will be verified before your profile is activated
• Pay only when you have an appointment - transaction based fees with a monthly cap making it the most affordable alternative for providers
• Directory listing for U.S.-based licensed mental health providers in private practice
• Listing of mental health groups you offer with online registration for your attendees
• Post your YouTube videos so you can share your expertise
• Electronic Mental Health Records platform
• Intake, medical, hospitalization and prescription history
• Enter SOAP notes for each appointment or upload your own notes for each session
• Secure Messaging with patients/clients as well as providers and staff members
• Supervision ability to add pre-licensed clinicians, interns, and practicum students to practice and manage their hours and enter or upload evaluation notes
• Accept new patient referrals from other providers
• Enter homework or upload assignments and worksheets for patients/clients for each session
• View MoodRx online assessment results for patients/clients
• Telehealth platform - use doxy.me from within the MoodRx platform. MoodRx providers get a discount to upgrade their doxy.me account.
• Appointment module to schedule and manage patient/client appointments. We are transaction based with a $50/month max fee, you only pay 50 cents per completed appointment. Appointments after $50/month are free. $50/month max is 100 appointments per month or approximately 25 appointments per week. If you have fewer appointments you pay per appointment, no minimum required. No long term contracts or subscriptions. Pay-as-you-use!
• Try our platform free for the first 30 days!

To get started on MoodRx, you have to register and login into the system.  You can use your e-mail to create a password and get started.  Please follow the prompts on screen when you start the login or registration process.  The first time you will be asked to fill out your profile and state license information.  You can always go back to make updates to your profile, at a later time as needed by going to the Edit Profile tile on the My Products page.  After a successful login, you will be taken to the My Products page where you will be able to access all the products for your plan. Click on the appropriate tiles to begin.  As a licensed provider, you will not be able to access your directory, groups, or EHR tiles until MoodRx verifies your state license in the system. If you have additional questions, please use the Contact Us form.

The MoodRx Therapy Network (MTN) was created for individuals who are seeking discreet mental health services outside of their work and school or don't know how or where to find their own provider. MoodRx Therapy Network (MTN) requires the highest standard of discreet and professional services for our clients. We invite you to consider joining MoodRx Therapy Network (MTN) as a provider to expand your practice with a flexible and rewarding experience using our state of the art practice management software. Just by joining MoodRx, you will also receive a free directory listing, and once you have become a MoodRx Therapy Network (MTN) Provider, MoodRx will use your listing to refer patients and clients to you.

In order to be a MoodRx Therapy Network (MTN) Provider, you must have a minimum of 3 years of experience as a licensed provider from a U.S state, you must physically reside in the United States, and you will carry a valid professional liability insurance.

A MoodRx Therapy Network (MTN) Provider is contracted with MoodRx as a 1099 contractor and can choose their workload based on their availability. For example, you may see as little as 1 client or as many as 30 clients per week. 

Compensation is based on the following rates for MTN Providers:

One hour session - $75 (USD)

Thirty minute session - $40 (USD)

This includes the free use of the MoodRx practice management platform for all referral patients. If you see 10 or more MTN referral patients a month, the appointment charges of $0.50/appointment (USD) will be waived for your personal practice.

Yes! MoodRx allows the option for providers to have and be in multiple practices all with one login. You can select which practice you would like to use by clicking on the preferred practice in your profile's dropdown menu.

In order to join the MoodRx Therapy Network (MTN) as a provider, you will first need to sign-up for MoodRx.com as a licensed mental health provider. During the registration process, you will see a checkbox at the bottom of the 2nd step that states that you would like to join the MoodRx Therapy Network (MTN). Simply select the checkbox and your information will be sent to MoodRx, and someone will reach out to you as soon as your request is processed.

Once you have been selected to be a MoodRx Therapy Network (MTN) Provider and login, you will see the list of all of the patients that have been assigned to you. You can then begin scheduling appointments, messaging, taking session notes, billing, etc. with these patients all within the MoodRx Therapy Network (MTN) practice. 

Yes! We provider training videos as well as hold weekly video conference training sessions where you can speak with MoodRx personnel live. You will be scheduled in the video conferences once you have joined the MoodRx Therapy Network (MTN).

No, MoodRx is a practice management platform available to all providers. You may use MoodRx to just run your own practice, a group practice, or multiple practices. You may also choose to join MoodRx Therapy Network (MTN) to get extra client referrals, but participation in MTN is not required to use MoodRx as a comprehensive practice management tool that provides scheduling, notes, messaging, billing, intern management, practice management, create AI generated content, and the ability to add admins, practice providers, and interns.

Yes, you can monitor your own mental health by taking the free self-assessments and viewing them on your MoodRx dashboard to see your mental health trends.

In order to join MoodRx, your supervisor must add you under their practice. After they have done this, you will receive an email to reset your password, allowing you to begin the registration process where you will fill out your profile and eligibility. You can always go back to make updates to your profile at a later time as needed by going to the Edit Profile tile on the My Products page.  After a successful login, you will be taken to the My Products page where you will have access to all the products for your plan.  Click on the appropriate tiles to begin using MoodRx. If you have additional questions, please use the Contact Us form.

Yes, you can monitor your own mental health by taking the free self-assessments and viewing them on your MoodRx dashboard to see your mental health trends.

MoodRx offers a comprehensive set of tools to assess employee mental health in a private and secure manner.  The aggregate data that strips out all individual information allows a business to view mental health trends across the organization.  Below are some of the key benefits and features for businesses and organizations:

• View de-identified current trend of mental health data for your employees.
• Slice and dice data to see mental health trends for different demographics.
• Ability for employees to take multiple assessments to understand their long-term mental health trends - available free of charge to all MoodRx users by registering for the free Individual plan on MoodRx.
• Use trend data to better cater to your employees' mental health wellbeing with targeted mental health benefits and EAPs.
• Increase engagement and productivity by supporting employee mental health.
• Your employees can find mental health providers and other resources within MoodRx and begin their mental health journey all within the MoodRx platform.
• Ability for employees to take happiness self-assessment daily.
• Ability for employees to take anxiety and depression self-assessments biweekly.
• Ability for employees to take PTSD self-assessment monthly.
• Increase awareness for employees, and management around mental health status.
• Empower management to provide specific improvements to EAP efforts and overall cultural improvement based on real time mood trends of your organization.
• Empower human resources and operational leaders to implement programs that specifically address the needs of your employees based on real-time mood trends of your organization.
• Identity of employees is not released to the employer; however, an employer can designate EAP and other external providers to help reach employees who need higher level of care with additional mental health support and resources.
• Please Contact Us to find out how to subscribe for analytics.

Contact Us today to learn more on how to get started with MoodRx and your journey to a healthier employee population.

If your employees need support in finding a provider, the MoodRx Therapy Network (MTN) can help! The MTN is designed to find a provider that best fits your employees' personal needs. With the help of our free self-assessments as well as the free 15 minute consultation for the MTN, MoodRx is able to identify a list of MTN Providers and pick the most qualified providers that can deliver your employees with the best care.

No, employee data is strictly confidential, and MoodRx follows HIPAA compliance to protect all PHI/PII data for any therapy patients.

The decision to use MTN can differ from employer to employer, and the determination on how to use MTN for their organization can be made during the initial engagement with MoodRx. Most of these decisions depend on the current resources available to an organization and how best to fill gaps in providing employees with appropriate mental health care.

The MoodRx Therapy Network (MTN) offers free referrals as well as a free initial 15 minute consultation, however, you will pay for employee sessions purchased as therapy credits.  Please contact us and we will work with you to create a targeted benefit plan that offer the best care to you employees with maximum utilization.

MoodRx is a mental health platform for individuals and licensed mental health providers.  Colleges and universities may use MoodRx as follows:

• Encourage the student, staff and faculty population to join MoodRx and take free mental health assessments to become aware of their mental health state and to seek further help as needed.
• Counseling center staff who are licensed mental health providers or pre-licensed clinicians/interns/practicum students may use MoodRx to manage their patients/clients as well as use the platform for supervision.  Counseling center staff who offer mental health groups may use MoodRx to list and provide group registration.
• MoodRx will offer analytics solutions to colleges and universities to view mental health trends across their student, staff, and faculty population. Please Contact Us to find out how to subscribe for analytics. This data does not contain any individual PHI (Protected Health Information) or PII (Personal Identifiable Information).  It is stripped data (de-identified) that can show the aggregate trends of mental health at a college or university while keeping all individual data private and secure. Below are the key benefits:

   

  • View de-identified current trend of mental health data for your students, staff and faculty.
  • Slice and dice data to see mental health trends for different demographics.
  • Ability for employees/students to take multiple assessments to understand their long-term mental health trends - available free of charge to all MoodRx users by registering for the free Individual plan on MoodRx.
  • Use trend data to better cater to your employees' and students' mental health wellbeing with targeted mental health benefits and EAPs.
  • Increase engagement and productivity by supporting employee/student mental health.
  • Your employees/students can find mental health providers and other resources within MoodRx and begin their mental health journey within the MoodRx platform
  • Ability for students and employees to take happiness self-assessment daily.
  • Ability for students and employees to take anxiety and depression self-assessments biweekly.
  • Ability for students and employees to take PTSD self-assessment monthly.
  • Increase awareness for students, employees, and administrators around the mental health status of the institution.
  • Empower administration to provide specific improvements to EAP efforts, DE&I efforts, and overall cultural improvement based on real time mood trends of your organization.
  • Empower student services, academic and athletic departments, counseling center, human resources, and others to implement programs that specifically address the needs of the students and employees based on real-time mood trends of your organization.
  • Identity of employees or students is not released to the administration; however, administration may designate EAP, counseling center, and other external providers to help reach students and employees who need higher level of mental health support and resources.

Contact Us today to learn more on how to get started with MoodRx and your journey to a healthier student, staff and faculty population.

If your students/staff need support in finding a provider, the MoodRx Therapy Network (MTN) can help! The MTN is designed to find a provider that best fits your students'/staff's personal needs. With the help of our free self-assessments as well as the free 15 minute consultation for the MTN, MoodRx is able to identify a list of MTN Providers and pick the most qualified providers that can deliver your students/staff with the best care.

No, student/staff data is strictly confidential, and MoodRx follows HIPAA compliance to protect all PHI/PII data for any therapy patients.

The decision to use MTN can differ from institution to institution, and the determination on how to use MTN for their institution can be made during the initial engagement with MoodRx. Most of these decisions depend on the current resources available to an institution and how best to fill gaps in providing students/staff with appropriate mental health care.

Many colleges and universities do not have enough staff to meet the increasing needs of students/staff in need of mental health care.  To augment an institution's resources, we have created the MoodRx Therapy Network or MTN.  MTN offers free referrals as well as a free initial 15 minute consultation, however, you will pay for individual sessions at the following rates:

For each college/university we sell a treatment block for $4800 that provides you with 40 treatment credits.  Each credit is equivalent to 1 hour of therapy or coaching by a licensed provider.  You may buy additional blocks based on your need and the data generated by our trend analytics.  Due to student/employee privacy concerns we work with HR or benefits departments to get allocations and decide the threshold at which students/employees are eligible to use these treatment credits.  E.g. an institution may designate that all students/employees with high anxiety, depression, and PTSD trends may utilize these credits to see an MTN provider.  In that case we will use trend analytics to show you  how many students/employees qualify for targeted EAP through MTN based on criteria you determine.  We will work with you to send a message to all those students/employees to take advantage of this resource and we will provide you with a utilization report on a monthly or quarterly basis.  In addition we will continue to ask students/employees to take assessments so we can monitor the changing trend in their mental health.